Terms of Service

FRIESIAN BLACK LLC

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Effective Date: [04/05/2025]

 

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Friesian Black LLC ("Company," "we," "us," or "our"). These Terms govern your use of and access to our premium transportation services ("Services") within the State of Texas, in accordance with applicable state and federal law. By booking, using, or paying for our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not book or use our Services.

 

1. Definitions

 

1.1. "Agreement" means these Terms, as amended from time to time.

 

1.2. "Booking" means a reservation for Services made by Customer through the Company’s website (FriesianBlack.xyz), mobile application, or by telephone.

 

1.3. "Service Vehicle" means any vehicle owned or operated by the Company to provide transportation services.

 

1.4. "Fare" means the total charge for the Services, including base rate, mileage, wait time, tolls, surcharges, taxes, and gratuity.

 

2. Booking, Fares, and Payment

 

2.1. Booking Procedures. Customer may book Services via our website, mobile app, text message, or by telephone. All Bookings are subject to availability.

 

2.2. Fare Calculation. Fares are calculated based on the rate schedule in effect at the time of Booking, plus applicable tolls, fees, taxes, and surcharges. Gratuity is not included unless expressly stated.

 

2.3. Payment Methods. We accept major credit/debit cards, digital wallets, and other methods listed on our website. Payment is due at the time of booking unless otherwise agreed in writing.

 

2.4. Disputed Charges. To dispute any charge, Customer must notify the Company in writing within thirty (30) days of the charge date.

 

3. Cancellation and No‑Show Policy

 

3.1. Cancellation by Customer. Customer may cancel a Booking without penalty if done at least seventy two (72) hours prior to the scheduled pickup. Cancellations made less than seventy two (72) hours before pickup may incur a cancellation fee equal to one hundered percent (100%) of the Fare.

 

3.2. No‑Show. If Customer fails to appear within fifteen (15) minutes of the scheduled pickup without notice, the Company may treat the Booking as a no‑show and charge the full Fare.

 

3.3. Cancellation by Company. We reserve the right to cancel any Booking due to vehicle unavailability, driver illness, adverse weather, unsafe road conditions, or other unforeseen circumstances. In such cases, we will refund any prepaid amounts.

 

4. Customer Responsibilities

 

4.1. Identification. Customer must present a valid government‑issued photo ID upon request.

 

4.2. Conduct. Customer shall conduct themselves in a lawful and respectful manner. No smoking, vaping, illicit substances, or weapons are permitted in any Service Vehicle.

 

4.3. Damage. Customer is liable for any damage to the vehicle caused by intentional or negligent acts and agrees to reimburse the Company for any repair/cleaning costs due to such acts.

 

5. Audio & Video Recording

 

Customer acknowledges that Service Vehicles are equipped with audio and video recording devices for safety and security. By booking or using our Services, Customer consents to such recordings. Recordings may be used for driver training, incident investigation, and compliance with legal obligations, and will be retained in accordance with applicable law and our Privacy Policy.

 

6. Prohibited Uses

 

6.1. Service Vehicles shall not be used for any illegal purpose or in violation of any applicable law or regulation.

 

6.2. Customer shall not solicit or engage third parties for transportation services in the vehicle without the Company’s written consent.

 

7. Limitation of Liability

 

7.1. Disclaimer of Warranties. THE SERVICES AND VEHICLES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

 

7.2. Limitation. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FARES PAID BY CUSTOMER FOR THE APPLICABLE BOOKING.

 

7.3. Exclusion. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES.

 

7.4. Exclusion. COMPANY WILL NOT BE HELD LIABLE FOR DELAYS, ACCIDENTS, OR DAMAGES CAUSED BY CURCUMSTACES BEYOND OUR CONTROL, INCLUDING BUT NOT LIMITED TO TRAFFIC, WEATHER, ROAD CLOSURES, OR MECHANICAL ISSUES. 

 

8. Indemnification

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Customer agrees to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to Customer’s breach of these Terms or misuse of the Services.

 

9. Intellectual Property

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All trademarks, service marks, logos, and other intellectual property used or displayed on the Company’s website, mobile application, or marketing materials are the property of the Company or its licensors. No rights are granted to Customer other than as expressly set forth in these Terms.

 

10. Privacy

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Customer’s personal data is collected, used, and disclosed in accordance with our Privacy Policy, incorporated herein by reference. By using the Services, Customer consents to such data practices.

 

11. Governing Law and Dispute Resolution

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11.1. Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict‑of‑law principles, and by federal law as applicable.

 

11.2. Arbitration. Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted in Tarrant County, Texas, unless otherwise agreed in writing.

 

11.3. Small Claims and Injunctive Relief. Notwithstanding the foregoing, either party may seek injunctive relief in a court of competent jurisdiction to prevent irreparable harm.

 

12. Severability

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If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

 

13. Amendments

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We reserve the right to modify these Terms at any time. We will post the revised Terms on our website with an updated Effective Date. Continued use of the Services after such changes constitutes acceptance of the new Terms.

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14. Entire Agreement

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These Terms, together with our Privacy Policy and any Booking confirmations, constitute the entire agreement between the parties and supersede all prior agreements or understandings.

Contact Information:

 

Friesian Black LLC

 

Mailing Address:

3835 Mckinney Ave

Suite 155-2174

Dallas, TX 75204

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Phone:

469‑256‑0815

 

Email:

contact@FriesianBlack.xyz

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Official Website:

FriesianBlack.xyz

 

By booking or using our Services, you acknowledge that you have read, understood, and agree to these Terms of Service.